Policy
Our return / exchange policy is very simple. If the item we sent you is defective when you received the shipment from us (NOT AFTER USE), you can report to us by email for return/exchange/refund/arrangement. Request(s) for return or exchange and report(s) of missing or damaged part(s) must be received within 7 days of your receipt of merchandise(s). Items returned must be intact and in original packaging. Returned merchandise must be received from our customer before we will process and ship out any replacement. All merchandise should be returned to us by shipping carriers with safe method which provides proof of shipment (just in case your item does not reach us. so you can check with your local shipping carrier.) We are not responsible for the lost of returned merchandise in shipping. Shipping and handling charges for all orders are non-refundable, as we have paid the Post Office / Courier to send the shipment and the they will NOT refund the postage cost back to us after they processed the shipment. We apologize that and please forgive us for this issue.
Customer will be responsible for the return shipping cost to send returns back to us. For returned merchandise that is found to be genuinely defective, we ship out replacement for free (we pay for the replacement shipping cost) and will not charge additional shipping and handling fees. We reserve the right to return merchandise to its customer and not refund money, if we in our opinion deem that the merchandise has been used, abused, misused or modified in any form, or has been damaged by water, dust, or other contaminants.
** Please inspect the product when you received the shipment, identified any issue and report to us BEFORE you use it.
*** These terms applied to all sales made from our web site, email, or fax. If you do not agree our terms, please kindly do not place the order. We reserve the right to amend this policy without further notification(s).
SallySaabParts.com
Phone #: (404) 585-6018
Address :
858 Joseph E. Lowery Blvd NW.
Atlanta, GA. 30318
